Refund and Returns Policy
At Gyanisha, we aim to provide the best shopping experience.
1. Return Eligibility
We offer a 7-day return policy from the date of delivery.
Returns are accepted only if:
- Product is damaged or defective
- Wrong item is delivered
- Size issue (subject to availability for exchange)
2. Return Conditions
- Product must be unused and in original packaging
- Tags must be intact
- Return request must be raised within 7 days
3. Refund Policy
- Refunds will be processed to:
- Original payment method OR
- Store wallet (as per case)
- Refund processing time: 5–7 business days after approval
4. Return Shipping
- Return shipping charges will be borne by the customer
- In case of damaged/wrong product, we may cover shipping cost
5. Exchange Policy
- Exchange is available for size issues (subject to stock availability)
6. Non-Returnable Items
- Worn or used products
- Items without tags
- Customized or special-sale items
7. Contact for Returns
📧 order@hsmhigh.com
📞 +91 8090083368